Privacy Policy

Information We Collect

We collect information you provide directly to us, such as your name, phone number, email address, and mailing address, when you place an order, schedule an appointment, or contact our team.

SMS / Text Messaging

With your consent, Crux Overland may send you text messages related to your order status, shipping updates, installation or pickup appointments, and customer support. We do not send marketing, promotional, or advertising text messages.

• Consent to receive texts is collected verbally, in person or by phone, at the time of your order or inquiry, and is logged in our internal records.
• Message and data rates may apply. Message frequency varies and is typically 1–4 messages per month.
• You can opt out of text messages at any time by replying STOP to any message. Reply HELP for assistance.
• We do not sell or share your phone number with third parties, and we do not use it for marketing purposes.

How We Use Information

We use your information to fulfill and communicate about your order and to provide customer support. We do not use your information to send marketing communications.

Data Sharing

We share information only with service providers who help us operate our business (such as shipping carriers and payment processors), and only as needed to provide our products and services to you.

Your Choices

You may opt out of text messages at any time by replying STOP. You may request access to, correction of, or deletion of your personal information by contacting us through the contact form on our website.

Cookies and Analytics

We use Google Analytics to understand how visitors find and use our website, such as which pages are viewed and how long people stay. Google Analytics sets cookies on your device and collects information including your IP address, browser type, device type, and the pages you visit. We use this only in aggregate to improve the site.

We do not use cookies for advertising, and we do not sell or share this information with third parties for their own marketing purposes. You can prevent Google Analytics from collecting your data by installing Google’s opt-out browser add-on, or by blocking cookies in your browser settings. Blocking cookies will not affect your ability to use this site or submit our contact form.

Spam Prevention

Our contact form uses Cloudflare Turnstile to distinguish real visitors from automated bots. Turnstile may collect limited technical information about your browser and device, along with your IP address, in order to assess whether a submission is automated. This information is processed by Cloudflare for security purposes and is not used by Crux Overland for advertising or tracking. Cloudflare’s handling of this data is described in their privacy policy.

Contact Us

If you have questions about this policy or your information, please contact us using the form on our website.